Digital Products Only

PromptLink is a digital AI prompt store. All products available through the website are delivered electronically unless a product description explicitly states otherwise.

Our digital products may include AI prompt packs, prompt templates, prompt collections, workflow resources, creative prompt resources, and other downloadable digital materials.

No physical item, printed document, USB device, or physical shipment is included unless specifically stated on the relevant product page.

Delivery After Successful Payment

Once your payment has been successfully completed and the order is confirmed, your purchased digital product is made available for direct download through the order confirmation or completed-order page.

The exact delivery interface may vary depending on the product format, checkout system, and technical configuration of the website.

Email Backup Delivery

As an additional delivery method, PromptLink sends a backup copy or download information to the email address provided during the completed checkout.

This backup email is intended to provide customers with another convenient way to access their purchased digital prompt products if they leave the checkout page or need to retrieve the order information later.

Delivery Information

To complete digital delivery successfully, customers should provide accurate checkout information and ensure that the email address used for the order is accessible.

• Use an active and accessible email address during checkout.
• Verify that your payment has been successfully completed.
• Check the order confirmation or completed-order page for the download option.
• Check your inbox after completing the purchase.
• Check spam, junk, promotions, or filtered folders if the backup email is not visible.
• Keep your order information available for future reference.

Order Confirmation

A successful order is normally associated with a completed payment and an order record generated by the checkout system.

Customers should retain their order confirmation, transaction reference, or other purchase information as evidence of the transaction and for future support requests.

For digital goods, electronic delivery records may also help establish that an order was fulfilled. PayPal's current guidance recognizes electronic records showing that an intangible product was sent or received/accessed as potential evidence of digital delivery.

Download Access

Download access is provided for the digital product purchased in the corresponding order. The available download may contain the prompt collection, prompt files, templates, documentation, or other materials described on the applicable product page.

Customers should download and securely store their purchased files after receiving them. PromptLink may not be able to provide unlimited or permanent access to every historical download link.

Product-specific access limitations, if any, will be described on the relevant product page or within the applicable product license.

Email Delivery Issues

If the backup delivery email does not appear in your inbox, please first verify the email address entered during checkout and check your spam, junk, promotions, and other filtered folders.

Email providers may delay, filter, block, or incorrectly classify automated messages. These actions are controlled by the customer's email provider and may occur even when an order has been successfully fulfilled.

If the purchased product is not accessible through the available delivery methods, the issue should be reported so the order and delivery status can be reviewed.

Incorrect Email Address

Customers are responsible for entering accurate checkout information, including the email address required for digital delivery.

If an incorrect or inaccessible email address was entered during checkout, PromptLink may request reasonable information to verify the order before providing assistance or updating the delivery information.

Failed or Pending Payments

Digital delivery is initiated only after the payment has been successfully processed and the order has been confirmed by the checkout system.

Orders with failed, cancelled, reversed, pending, or otherwise incomplete payment status may not receive download access until the applicable payment status is successfully confirmed.

PromptLink does not intentionally provide paid digital products for orders that have not been successfully completed.

Payment Verification & Order Security

PromptLink may use payment-provider and website security systems to verify transaction status before making digital products available.

Delivery may be temporarily delayed when an order requires additional verification, payment confirmation, or technical review.

Customers should not attempt to bypass payment verification, access another customer's download, or obtain digital products through unauthorized methods.

Digital Product Usage

Delivery of a digital AI prompt product provides access to the purchased materials according to the applicable product description and license terms.

Delivery does not transfer ownership of PromptLink's underlying intellectual property unless the applicable product terms expressly provide otherwise.

Customers must not redistribute, resell, publicly share, or commercially exploit purchased prompt resources beyond the permissions provided by the applicable license.

Third-Party AI Platforms

PromptLink's products may be designed for use with third-party artificial intelligence platforms or tools. Delivery of a prompt product does not guarantee that the product will produce a specific result on every external AI platform.

Third-party AI services may independently change their models, features, interfaces, usage limits, policies, or technical requirements. Such changes are outside PromptLink's direct control.

References to external AI platforms do not imply ownership, sponsorship, endorsement, or affiliation unless explicitly stated.

Delivery Records

PromptLink may maintain reasonable order and delivery records, including order status, transaction information, download events, delivery timestamps, or email delivery information where technically available.

These records may be used to verify order fulfillment, investigate delivery issues, provide customer support, prevent misuse, and respond to legitimate payment or transaction inquiries.

Maintaining appropriate fulfillment records is also consistent with PayPal's guidance concerning evidence of delivery for intangible or digital goods.

Delivery Availability

PromptLink aims to provide digital delivery continuously through its online checkout and delivery systems. However, temporary interruptions may occur due to maintenance, hosting issues, payment-provider verification, email service interruptions, security measures, or other technical circumstances.

When a verified delivery issue occurs, reasonable steps may be taken to restore access or provide the purchased digital content through an alternative delivery method.

Delivery & Refund Requests

If a purchased digital product cannot be accessed through the available delivery methods, customers should contact PromptLink so the order can be reviewed before requesting a payment dispute.

Delivery problems are handled according to the applicable Refund Policy, product terms, transaction records, and applicable consumer protection requirements.

A successful download or verified digital delivery may be recorded as part of the order fulfillment history.